Last updated: 28 January 2026

This Privacy Policy explains how Seamonkey Agency (“SeaMonkey,” “we,” “us,” “our”) collects, uses, shares, and protects personal information when you visit https://seamonkey.agency (the “Website”), contact us, or use our services.

1) Who we are

Data Controller (for Website and our marketing/inquiries): Seamonkey Agency
Address: Kasprzaka 31A, Warsaw, Poland, 01-234
Email: [email protected]

2) Personal information we collect

A) Information you provide to us

When you contact us or sign up through the Website, we may collect:

Name and surname

Email address

Phone number

Company name and role

Country/location (if provided)

Message content and any information you submit via:

contact forms

chat widgets

newsletter forms

calendar booking tools (e.g., to book a call)

B) Information we collect automatically

When you browse the Website, we may collect:

IP address

Device and browser information

Approximate location (derived from IP)

Pages viewed, clicks, session activity, referring URLs

Cookie/pixel identifiers and event data (e.g., page view, form submission, booked call)

We use the following tools which may collect/receive this data depending on your settings and consent where required:

Google Analytics 4 (GA4)

Google Tag Manager (GTM)

Meta Pixel + Conversions API (CAPI)

TikTok Pixel

LinkedIn Insight Tag

Microsoft Clarity

3) How we use personal information

We use personal information to:

Respond to inquiries and communicate with you

Provide and manage our services (client onboarding, delivery, reporting)

Schedule calls and manage leads

Send marketing communications (where allowed by law)

Improve the Website, understand performance, and troubleshoot issues

Measure marketing effectiveness and ad performance (attribution and conversion measurement)

Protect against fraud, abuse, and security incidents

Comply with legal obligations

4) Legal bases (EEA/UK visitors)

If you are in the EEA/UK, we process personal information under the following legal bases (as applicable):

Contract (to take steps at your request and/or deliver services)

Legitimate interests (e.g., responding to B2B inquiries, improving our Website, securing systems, measuring marketing performance)

Consent (especially for non-essential cookies/pixels where required by law)

Legal obligation (e.g., accounting, tax, compliance)

5) Cookies, pixels, and similar technologies

We use cookies, pixels, tags, and similar technologies for:

Strictly necessary purposes (Website functionality and security)

Analytics and session insights (e.g., GA4, Clarity)

Advertising and measurement (e.g., Meta Pixel + CAPI, TikTok Pixel, LinkedIn Insight Tag)

Cookie consent (important):
Some jurisdictions (notably the EEA/UK) require opt-in consent for non-essential cookies/pixels. We currently do not operate a dedicated cookie consent tool (CMP) on the Website. If you market to or receive visitors from those regions, you should implement a cookie banner/CMP to collect and store consent and to allow visitors to change preferences.

How you can control cookies:

Use your browser settings to block or delete cookies.

Some platforms also provide their own ad preference controls within their services.

Blocking cookies may affect Website functionality and/or how accurately conversions are measured.

6) Marketing communications

If you opt in to a newsletter or request information, we may send you marketing emails. You can unsubscribe at any time using the unsubscribe link (if provided) or by emailing [email protected].

7) Sharing and disclosures

We may share personal information with:

Service providers that help us run our business (e.g., hosting, email, CRM, analytics, scheduling, security)

Measurement and advertising partners when enabled (Meta, Google, TikTok, LinkedIn, Microsoft/Clarity) for analytics, attribution, and performance measurement

Payment/invoicing providers and financial institutions (we invoice via Stripe, PayPal, and bank transfer; we do not sell products directly on the Website)

Professional advisers (legal/accounting) as needed

Authorities if required by law

We do not share your personal information with third parties for their own independent marketing purposes unless you have provided consent or another lawful basis applies.

8) Client data (our role)

SeaMonkey provides paid advertising services (e.g., Meta Ads, Google Ads) for e-commerce brands. In the course of delivering services, we may access or process data related to campaign performance and website conversions.

For our Website visitors and leads, SeaMonkey is the data controller.

For our clients’ customers and end-users, the client is typically the data controller, and SeaMonkey operates as a processor/service provider under contract and instructions.

Note: You stated clients do not provide us customer email lists for custom audiences.

9) International data transfers

We work with clients and vendors in multiple countries (including the USA, UK, and Europe). Your information may be processed in countries outside your country of residence. Where required, we use appropriate safeguards for international transfers (such as contractual protections).

10) Data retention

We keep personal information only as long as necessary for the purposes described in this Policy.

Standard defaults we apply:

Lead/inquiry data: typically up to 24 months after our last interaction (unless you become a client or request earlier deletion)

Client and invoicing records: typically 6 years to meet accounting/tax and business record obligations

Analytics data: retained according to tool settings and operational needs, then deleted or anonymized where feasible

We may keep data longer if required by law or to establish, exercise, or defend legal claims.

11) Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no system is completely secure, and we cannot guarantee absolute security.

12) Your rights

Depending on your location, you may have rights including:

Access to your personal information

Correction of inaccurate information

Deletion (in certain circumstances)

Restriction or objection to processing (in certain circumstances)

Data portability (where applicable)

Withdrawal of consent (where processing is based on consent)

The right to lodge a complaint with your local data protection authority (EEA/UK)

To exercise your rights: email [email protected] with the subject “Privacy Request.” We may need to verify your identity.

13) California notice (CCPA/CPRA)

If you are a California resident, you may have rights to know, access, correct, and delete certain personal information, and to opt out of certain disclosures that may be considered “selling” or “sharing” under California law (which can include some forms of cross-context behavioral advertising).

How to opt out:
You can limit cookie-based tracking via browser settings and platform privacy controls. You can also contact us at [email protected] to request an opt-out from applicable tracking/advertising disclosures where feasible.

We will not discriminate against you for exercising your rights.

14) Children’s privacy

Our Website and services are not intended for children, and we do not knowingly collect personal information from children.

15) Third-party links

The Website may contain links to third-party websites. Their privacy practices are governed by their own policies, and we are not responsible for their content or practices.

16) Changes to this Privacy Policy

We may update this Policy from time to time. We will post the updated version on this page and update the “Last updated” date above.

17) Contact

Seamonkey Agency
Kasprzaka 31A, Warsaw, Poland, 01-234
Email: [email protected]